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Saltwater Fish -Orders

  • Can I order my fish online and pick them up at your facility?
  • How long will it take to ship my live marine order
  • If I live in a state not listed in your shipping area can I still order a fish?
  • Can I give you specific instructions on my order?
  • What size fish is best to order?
  • Am I charged if more than one shipping box is used?
  • How do I know that the fish on my order are in stock?

Housing Facility

  • How long is a fish or invertebrate kept at your facility?
  • What kind of Corals do you stock?
  • What kind of quarantine methods does your facility use?
  • What is your salinity kept at in your facility?

Website information

  • How do I use your coupon codes?
  • Do I need to register to use your site?
  • Is my personal information safe on your site?
  • How do I use the My Wish Fish tab?

Receiving my marine order

  • What time of day will my fish arrive?
  • What if my new fish dies?
  • How do I open my new marine order?
  • What if my new fish is getting picked on?
  • How should I prepare my tank for my new arrival?
  • What is the best way to prepare my fish for his new home?
  • What if my new fish is not eating?
  • How can I recycle my shipping box and Styrofoam?

Saltwater fish - General

  • How do I know my new saltwater tank is ready for fish?
  • Do I need to quarantine my new fish